EBUNOLUWA SHOKEFUN
EDUCATION
Southwest Minnesota State University – Marshall, MN
Bachelor of Science in Computer Science
Expected Graduation: May 2026
WORK EXPERIENCE
US Bank – Operations Processor Intern (July 2024 – May 2025)
- Resolved 50+ inquiries weekly using data analysis and problem-solving to boost efficiency.
- Managed 100+ delinquent accounts, reducing outstanding balances by 20%.
- Streamlined account management using banking software, improving accuracy.
- Collaborated with teams to improve customer service workflows, increasing process efficiency by 25%.
SMSU Technology Resource Center – IT Support Analyst (May 2024 – Present)
- Generated 15–20 weekly tickets, supporting 100+ students and staff with timely resolutions.
- Supported 100+ users with onboarding, offboarding, printing, email, and drive setup/troubleshooting.
- Managed 100+ accounts using Active Directory and TeamDynamix.
- Deployed software using SCCM and managed 200+ assets with ITSAM, enhancing inventory accuracy.
SMSU Residence Life – Resident Assistant (August 2022 – Present)
- Serve as peer mentor and advisor to residence hall students, both individuals and groups.
- Assist in administrative operations and enforce residence hall and university policies.
NOTABLE PROJECTS
Cybersecurity Labs & Penetration Testing
Tools: VirtualBox, Kali Linux, Labtainer, Wireshark, Nmap, Hack The Box
- Completed guided labs in penetration testing and network defense using Kali Linux in VirtualBox.
- Performed penetration tests and remote system access on Hack The Box using Wireshark and Nmap.
- Gained skills in ethical hacking, network analysis, and virtualized cybersecurity environments.
Inventory Management & Checkout System (LendWise)
Tools: Python, SQL, PySide6
- Developing a full-stack desktop app to manage checkouts, returns, fines, and reporting.
- Utilizing OOP principles, SQL schema design, and iterative debugging for performance and reliability.
KEY SKILLS
- Languages/Frameworks: Python, C++, SQL
- Tools/Systems: Linux (Kali, Ubuntu), Windows, VirtualBox, Wireshark, Nmap, Git
- Professional Skills: Troubleshooting, Debugging, Leadership, Team Collaboration, Communication